Supporting people through change is a critical element in all technology projects. The successful adoption of new technology always depends on people, particularly with the strong values-driven ethos present in the not-for-profit sector. We know that understanding the impact of change, communicating the change, and supporting people to adopt the change is key to successful delivery.
New technology invariably affects how people work, the processes they deliver, and often even their role profiles and how they contribute to the organisation. Some of these “people-focused” changes may require formal HR processes to be followed and should be carefully planned and managed.
In this session, we will explore some practical considerations and techniques to ensure people are supported through your technology change projects, and to help you consider and plan for any formal HR activities which may be required. Through case studies and discussion, we will learn what has worked well in other organisations, and what might help you to deliver these changes in the future.
The programme
14.00
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Arrivals and welcome Welcome to the event, introductions and overview of the agenda for the afternoon.
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14.15
14.30
15.00
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Change is the only constant - current trends and challenges with projects in the sector Keith Collins Adapta Consulting Introduction to the session, highlighting lessons learned from change projects in the sector.
Secrets to success with Agile! Chris Morris, Digital Lead, Christian Aid Chris will share his experiences of successfully delivering their recent technology change project using Agile methodology - including what worked well, what he might have done differently, and tips picked up along the way. Tea/Coffee and cake - opportunity to share learning with peers
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15:15
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Supporting staff through change Philippa Webster, Associate Consultant, Adapta Consulting
Philippa will explore the practical considerations and techniques to ensure people are supported through their technology change projects, and offer valuable tips that should lead to a successful outcome.
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15.45
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Discussion and feedback All
A round table discussion and feedback.
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16.30-17.00
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Review and close Keith Collins, Adapta Consulting
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Who should attend this event?
The session will draw on case studies from the sector and the subsequent discussion will cross the traditional departmental boundaries; so senior managers have been invited from finance, HR, fundraising, marketing and communications disciplines as well as those with information systems responsibilities.
Attendance at each event earns 3 CPD points.
The King's Fund,
11 Cavendish Square,
London,
W1G 0AN
Rebecca Pritchard
Former Director of Operations, Crisis
"Adapta have been honest and realistic with us throughout. They are clear where they can add value and where we can do things on our own – so it feels like a partnership..."
James Kliffen
Head of Fundraising, MSF UK
"You have had a huge influence in our fundraising, and I would enthusiastically recommend you to other charities (and often have)..."
Phil Durbin
Former Head of Corporate Systems, Salvation Army
"Unlike many consultants, Adapta won’t tell you what you expect to hear. They will be very honest and challenging and, even if some of what they say is uncomfortable to hear, it means you end up getting better advice."
Dawn Varley
Operations & Strategy Director, Badger Trust
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Iain McSeveney
Finance Director, Medical Aid for Palestinians
"I’m very pleased with the professional way that Adapta managed the project. It was obvious that they have great experience in the charity sector and on the range of suitable software on the market…"
Rachel Rand
Strategic Director - Finance and Corporate Services, NCB
"I would not embark on any IT project without first meeting with Adapta to understand how they feel they could support me. I have found their guidance and practical support invaluable…"
Rosalba Leonelli
Head of Finance, Client Earth
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