About this session

Hear from Adapta’s Mark Luckins and Emma Robinson as we explore how volunteer management systems (VMS) can not only help charities recruit, deploy and support their vital volunteer workforce, but also enhance the overall volunteering experience.

In this live webinar and Q&A session we will look at the role VMS can play in reducing the typically admin-heavy processes of volunteer management, as well as providing a responsive digital engagement platform for both current and potential volunteers.

Attendees will leave the session armed with an understanding of the different flavours of VMS that are available, and the productivity, efficiency and cost benefits they can bring.

What you will get from this session

Attendees will gain knowledge of the common features of VMS and how they support volunteer recruitment, matching, communication, and scheduling, along with the value of volunteer portals and flexible integrations offered by digital platforms.

The programme

2.00pm      Welcome and overview of the session

2.10pm      Volunteer Management Systems – what they can do, the different types there
                  are, how to choose the right one, making the most of digital engagement.

2.40pm      Open Q&A session

3.10pm      Summary and close 

About the panel

Emma Robinson, Senior Consultant, Adapta Consulting

Emma has spent the last 20 years improving processes and technology in the not-for-profit sector as an IT Manager, Business Manager and Consultant. Her various system implementations include fleet management (Age UK), HR (Coram), CRM (Cardinal Hume Centre), staff scheduling (local government), as well as volunteer management (Surrey Volunteer Centres). Emma also worked as an application programmer in the private sector, designing and implementing planning and project management information systems for companies including Tyne Shiprepair, Eurotunnel, and BACS. With considerable experience of analysing business processes, devising roadmaps, and implementing change programmes for organisations of all types and sizes, Emma can draw on a deep and varied knowledge of technology, CRM, organisational behaviour, and operational processes to help charities develop practical and effective solutions. 

Mark Luckins, Senior Consultant, Adapta Consulting

Mark advises senior leadership teams to help them navigate the world of digital technology. He helps charities and third sector organisations determine the right digital, data and technology strategies to enable their mission. In his career, Mark has held various technology leadership roles and has achieved numerous certifications (ITIL, CISSP, PRINCE2, MCSE); academically, he holds a degree in “Operations Research” (better known today as ‘data science’). Mark has worked in large international charities (Plan International); the public sector (Houses of Parliament); small international charities (Marine Stewardship Council); UK charities (Crisis) and the education sector (ICAN). He has delivered major multi-million projects (CRM, website and data architecture) as well as smaller projects; and he is regularly involved in innovation and helping to save money and reduce overheads. He prides himself on providing commercially realistic, rightsized advice appropriate to the maturity of the organisation.

To make a booking

Attendance is free and only open to charities, memberships, trusts and other non-profit organisations. Complete the online booking form, here.

Virtual Zoom event - 14.00-15.15,