Governance and structure: Decision-making and oversight

User engagement

"A supporting hand to help you make the right decisions or to keep a firm grip on what's going on with your technology projects or initiatives."

Key to managing the strategic use and control of IT in your non-profit organisation is having an appropriate decision-making and oversight structure in place.

The right system of governance will enable you to make better-informed procurement decisions, deliver your IT strategy, and lead digital transformation programmes with confidence.

Through analysing your current decision-making processes and gathering situational understanding from across your organisation, we can help you to design a suitable governance structure with tailor-made terms of reference.

We can also provide guidance for governance groups and facilitate the meetings if required, either an on ongoing basis or to simply ‘help you get going’.

Why Adapta

Our team of consultants is drawn from the voluntary sector and includes people who have held senior management positions in both large and small organisations. We understand the how, what and who of IT governance. Uncertainty is often the greatest obstacle to planning and decision-making. Working together with you, we can help ensure your IT systems are cost-effective, warranted by business cases, and underpin rather than hamper your success.


We have helped many charities, membership organisations and other non-profit organisations with their Decision-making and oversight projects. Below are examples of just a few of the organisations we have worked with.

The Trussell Trust Logo
Amnesty International UK Logo
Royal College of Paediatrics Logo
Anatomical Society of Great Britain Logo
Citizens Advice Logo

What our clients say

, Emma Revie
Client Quote

Emma Revie
Chief Executive, Trussell Trust

“To achieve the level of change we saw in 6 months without the support of Adapta would have been impossible. Shortly after completing the project the pandemic hit. Without the work completed by Adapta, our organisation would not have been able to weather the pandemic and keep working.”

, Andy Murphy
Client Quote

Andy Murphy
Director of Finance and Business Support, WAGGGS

"Adapta were quick to understand our issues and needs going forward and their knowledge and expertise was evident in their suggestions. I would not hesitate to recommend Adapta Consulting to any organisation seeking independent IT support or advice."

, Eileen Parle
Client Quote

Eileen Parle
Applications Manager, RCPCH

"Adapta helped us to introduce rigour to the final versions of our business case and options paper. They provided an experienced and unbiased perspective, which ultimately guided our senior management in considering which decision to take."

, Mary-Ann Piggott
Client Quote

Mary-Ann Piggott
Executive Administrator, Anatomical Society

"Adapta always listened very carefully to our needs. They understood the complexities of membership organisations. Their broad range of experiences in the sector and of dealing with suppliers was invaluable to us."

, Josh Weinberg
Client Quote

Josh Weinberg
Former Head of Financial Systems and Change, Citizens Advice

"We got exactly what we needed from Adapta - challenge, experience, assurance, yet in a context where we've still internally owned the decision making."

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Adaptive Approach to Business Cases