Technology solutions and partners: Volunteer management

User engagement

"Efficiently coordinate and engage volunteers with effective processes and by choosing the right systems, fostering a positive volunteer experience and ensuring their valuable contributions align seamlessly with your mission."

Managing volunteers can be particularly admin-heavy and, for some non-profit organisations, measuring the impact, compliance, and service delivery metrics across your volunteering programmes only adds to the back-office burden.

Engaging fully with your volunteers, rather than just communicating with them, enables you to better understand their talents and interests, to respond quickly and flexibly to enquiries and changes in circumstances and, ultimately, helps you to retain their treasured skills and dedication.

Fully-featured volunteer management software includes recruitment, onboarding, training, a self-service portal, shift-scheduling, opportunity-matching, contribution recognition, and comprehensive reporting in their offering. Even simpler versions will provide engagement options to help you develop strong relationships with your volunteers.

Adapta can advise and guide you through the process of identifying and selecting software that will deliver the engagement, feedback and impact measurement tools you need to make full use of your valued volunteers’ skills.

Why Adapta

Adapta are independent, not resellers, and do not receive any commission or income from suppliers. At Adapta, we take the time to understand your strategic plans as well as your current ways of working and, as we operate exclusively in the non-profit sector, we understand how vital volunteers are to charitable service delivery. Our team of experienced consultants possess the specialist procurement techniques and the experience to guide and advise you through the whole selection process. We can help you identify the software that matches your strategic and operational priorities, reduces the administrative burden, and provides an enhanced experience for your volunteers.


We have helped many charities, membership organisations and other non-profit organisations with their Volunteer management projects. Below are examples of just a few of the organisations we have worked with.

The Trussell Trust Logo
Salvation Army Logo

What our clients say

, Phil Durbin
Client Quote

Phil Durbin
Former Head of Corporate Systems, Salvation Army

"Unlike many consultants, Adapta won’t tell you what you expect to hear. They will be very honest and challenging and, even if some of what they say is uncomfortable to hear, it means you end up getting better advice."

, Emma Revie
Client Quote

Emma Revie
Chief Executive, Trussell Trust

“To achieve the level of change we saw in 6 months without the support of Adapta would have been impossible. Shortly after completing the project the pandemic hit. Without the work completed by Adapta, our organisation would not have been able to weather the pandemic and keep working.”

, Ian Chivers
Client Quote

Ian Chivers
Former Director of Finance & Operations, GOSHCC

"Thanks for all your invaluable help and guidance. We wouldn't be here without you. And don't think that you are escaping, we look forward to your ongoing support."

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Volunteer Management Systems - 26 June 2024