Implementation and change delivery: Change planning and readiness preparation

User engagement

"Navigate change with confidence, planning and preparing your team for successful transitions, and ensuring that the organisational prerequisites for project success are in place before you set off on the change journey."

It can be quite daunting embarking on a new technology project. Many organisations hold memories of projects that didn’t deliver the expected benefits, or which seemingly never ended, went over budget, or resulted in staff fatigue. On top of that all, you may well be dealing with your regular day-to-day workload at the same time.

This is where added expertise is vital – to help ensure that you have resources, the plans, and the required processes and controls to ensure a good outcome.

Why Adapta

Adapta’s team of experienced, senior consultants have been there and done it many times before – with knowledge of the pitfalls and missteps that often befall these projects. We can help you embrace innovation and change whilst also managing risk, ensuring that you start your technology change project on the right foot.


We have helped many charities, membership organisations and other non-profit organisations with their Change planning and readiness preparation projects. Below are examples of just a few of the organisations we have worked with.

The Trussell Trust Logo
ActionAid UK Logo
Bank Workers Charity Logo
National Youth Orchestra Logo
National Children’s Bureau Logo
King's Fund Logo
Oxfam GB Logo

What our clients say

, Rachel Rand
Client Quote

Rachel Rand
Strategic Director - Finance and Corporate Services, NCB

"I would not embark on any IT project without first meeting with Adapta to understand how they feel they could support me. I have found their guidance and practical support invaluable…"

, Alison Seabrooke
Client Quote

Alison Seabrooke
Chief Executive, Bank Workers Charity

“Adapta helped BWC to quickly articulate its technology vision into a suite of workstreams and, provided support for each of them. Adapta were flexible and responsive throughout, adjusting their support to meet BWC’s needs.”

, Emma Revie
Client Quote

Emma Revie
Chief Executive, Trussell Trust

“To achieve the level of change we saw in 6 months without the support of Adapta would have been impossible. Shortly after completing the project the pandemic hit. Without the work completed by Adapta, our organisation would not have been able to weather the pandemic and keep working.”

, Sunil Mir
Client Quote

Sunil Mir
Deputy Director - IT, ActionAid UK

"Adapta's team provided invaluable guidance throughout every stage of the project. They expertly navigated the complexities of Dynamics CRM, offering clear explanations, practical solutions, and proactive problem-solving."

, Tim Foxton
Client Quote

Tim Foxton
Finance and Operations Director, NYO

“Adapta’s real added value was in how they helped us understand how we could evolve to use data, digital and technology to support both our strategic objectives and the needs of our various audiences. We now have a focused plan of action, informed by their expert knowledge of the technology and partner landscape"

, Michelle Dixon
Client Quote

Michelle Dixon
Former Director of Communication, King’s Fund

"Adapta has an expert and practical approach that means we can be ambitious about what we want to achieve, but realistic about the work and planning required to get there."

, Romilly Gregory
Client Quote

Romilly Gregory
Systems Architecture Manager, Oxfam GB

"Adapta has provided Oxfam with a professional and authoritative service. They gave us timely and well-targeted advice both about the CRM market and about sensible approaches to the project. They have a solid understanding of the charity sector."

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