Reviews: Healthchecks and audits

User engagement

"The IT healthcheck provides a tried-and-tested method of reviewing various aspects of IT management and operations, and makes pragmatic recommendations for improving the way your organisation is supported by technology."

Non-profit organisations have always struggled to invest in IT. Services provided to beneficiaries, members and other stakeholders always come first and, consequently, senior managers have had to squeeze the most they can from IT investments made several years ago.

Today, organisations depend on digital systems more than ever but funding is, if anything, even harder to secure. This means organisations need a reliable answer to whether their current technology estate is fit for purpose – and whether it is compliant with statutory and legal requirements. Senior managers and trustees need to decide which parts can be left as they are, and which areas need targeted improvement with whatever funding is available.

Our approach begins with an understanding of your organisation’s priorities and the outcomes you are trying to achieve before we progress to an evaluation of the technology and associated arrangements you currently have in place.

Why Adapta

Our credentials include membership of a number of professional standard-setting bodies in the UK. More importantly, though, Adapta is an independent consultancy which means that we only provide impartial advice, support and guidance. We do not sell or maintain equipment or software and so have no vested interest in the outcome of our work with any individual client. If nothing needs to change, then we will say so. Equally, if we consider that your organisation is at risk – or could benefit from appropriate investment – then we will also be able to say that.


We have helped many charities, membership organisations and other non-profit organisations with their Healthchecks and audits projects. Below are examples of just a few of the organisations we have worked with.

The Trussell Trust Logo
Dementia UK Logo
Voluntary Action Islington Logo
L'Arche Logo
Woking & Sam Beare Hospices Logo
Field Studies Council Logo
Salvation Army Logo
Mencap Logo
Media Defence Logo
NPC Logo
SignHealth Logo

What our clients say

, Phil Durbin
Client Quote

Phil Durbin
Former Head of Corporate Systems, Salvation Army

"Unlike many consultants, Adapta won’t tell you what you expect to hear. They will be very honest and challenging and, even if some of what they say is uncomfortable to hear, it means you end up getting better advice."

, Emma Revie
Client Quote

Emma Revie
Chief Executive, Trussell Trust

“To achieve the level of change we saw in 6 months without the support of Adapta would have been impossible. Shortly after completing the project the pandemic hit. Without the work completed by Adapta, our organisation would not have been able to weather the pandemic and keep working.”

, Niall Larkin
Client Quote

Niall Larkin
Former Operations Director, Dementia UK

"I have always found Adapta to be professional, diligent and responsive in their work and the work they do produce is of a high standard, with a robust understanding of the needs of the charity sector. I would recommend working with Adapta as they consistently produce good results."

, Mike Sherriff
Client Quote

Mike Sherriff
Chief Executive, Voluntary Action Islington

"ICT is an area where we do not have in-house expertise. There are now lots of companies trying to sell us services so it was very helpful to have independent and impartial advice."

, James Cuming
Client Quote

James Cuming
Regional Leader, L'Arche UK

"Your review and report has proven invaluable in bringing focus to our current IT challenges and has given us a clear pathway through these challenges, as well as an excitement as we consider the potential still to be unlocked in a modernised IT infrastructure."

, Andy Murphy
Client Quote

Andy Murphy
Director of Finance and Business Support, WAGGGS

"Adapta were quick to understand our issues and needs going forward and their knowledge and expertise was evident in their suggestions. I would not hesitate to recommend Adapta Consulting to any organisation seeking independent IT support or advice."

, Paul Bartlett
Client Quote

Paul Bartlett
IT Manager, WSBH

"Adapta provided Woking and Sam Beare Hospices with a professional and truly independent consultancy service. Their advice was invaluable and having them on-board ensured that we could be completely transparent in our decision making and use best practice."

, James Drever
Client Quote

James Drever
Head of IT, Field Studies Council

"The Field Studies Council received excellent support from Adapta on this project, and the resulting proposal was strongly supported by its trustees and is now being implemented."

, Keith Robertson
Client Quote

Keith Robertson
Assistant Director of Finance and Support, Mencap

"Adapta’s wide knowledge of IT systems and processes, combined with their flexible and adaptive approach, resulted in an honest and independent evaluation of the alternatives and risks."