Change & Organisational Development

Change & Organisational Development

The challenge

Managing change is difficult in any organisation. However, for charities, membership bodies, trusts and others in the third sector managing change – even essential change – is often close to impossible. Complex and counterintuitive decision-making structures; silo working; vested interests; and, sometimes, just the history of the organisation, all work to thwart even the most obviously sensible organisational development.

The challenge
How we can help

How we can help

Adapta has been helping charities, membership bodies and others for many years. Our consultants have held CEO, CIO and HR positions in both large and small organisations. We recognise that change management calls for a different set of skills from project and programme management and we offer a unique combination of practical experience to align with your own resources to achieve the outcomes you need.

Finally, we aim to share our knowledge and techniques with you along the way so that the changes we help you make can be replicated in future.

How we can help How we can help

What we will deliver

The detail of our approach varies according to the circumstances facing each of our clients – but we always start with where you, your organisation and your managers and staff actually are. In practical terms, that means we begin by helping you to articulate your current business processes and information systems. We use a number of techniques for that, including business process mapping and data modelling. Our preferred approach is based on workshops, involving appropriate combinations of managers and staff, but we often mix that with individual meetings and discussions. We take a measured approach to process and systems improvement, acknowledging that the better way to do things is often discovered by practical experience rather than by theory – and we know that it is always best to take into account what the organisation as a whole is really capable of changing rather than just what makes sense on paper.

Having identified with you what needs to change – but also what it is realistic to aspire to – we can offer to resource an appropriate change programme, filling in the gaps where you would have difficulty finding individuals available in-house with the right experience and skill-sets.

What we will deliver
How we can help

Our credentials

Adapta consultants are experienced practitioners with many years’ experience in the sector. The people we bring alongside to work with your own teams have all worked closely with similar organisations facing similar challenges. Culture is often the main impediment to organisational change and our focus on the charities, membership bodies and others has been our best training for helping to achieve success.

Our credentials

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What our Clients Say

Crisis, Rebecca Pritchard
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Rebecca Pritchard
Former Director of Operations

Adapta have been honest and realistic with us throughout. They are clear where they can add value and where we can do things on our own – so it feels like a partnership...

Médecins Sans Frontières UK, James Kliffen
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Médecins Sans Frontières UK
James Kliffen
Head of Fundraising

You have had a huge influence in our fundraising, and I would enthusiastically recommend you to other charities (and often have)...

Badger Trust, Dawn Varley
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Badger Trust
Dawn Varley
Operations & Strategy Director

I knew I could task them with my problem, and leave them to undertake the work in a professional yet friendly way, bringing their expertise and experience to the project…

Medical Aid for Palestinians, Iain McSeveney
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Medical Aid for Palestinians
Iain McSeveney
Finance Director

I’m very pleased with the professional way that Adapta managed the project. It was obvious that they have great experience in the charity sector and on the range of suitable software on the market…

National Children’s Bureau, Rachel Rand
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National Children’s Bureau
Rachel Rand
Strategic Director - Finance and Corporate Services

I would not embark on any IT project without first meeting with Adapta to understand how they feel they could support me. I have found their guidance and practical support invaluable…

ClientEarth, Rosalba Leonelli
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Rosalba Leonelli
Head of Finance

Thank you to you and your team for developing and facilitating an excellent workshop. You fully understood our needs which were evident in the workshop structure and content…


We strive to support a dynamic, impactful sector that leads through innovation and collaborative thinking. We are continually amazed by the incredible work the sector does and the support it gives to make a difference to millions of lives in the UK and across the world. View the organisations we work with here.

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Case Studies

Our case studies provide real examples of the support and advice we give organisations, detailing the issues and challenges each faced and how, together, we were able to help them.